Terms & Conditions


In order to ensure a guarantee of reservation to the customers and to compensate the hotelier, it is asked for a deposit of 40% of the amount of the stay. In case of abbreviated or canceled stays, these deposits are acquired at the hotel. (Article 1590 of the Civil Code)

The reservation is considered firm and final when accompanied by a deposit of 40% of the cost of stay (+ the amount of any supplements).

A reservation is confirmed upon receipt of the 40% deposit received as a deduction. Whatever the date of cancellation, the deposit is kept by the hotel.
The cancellation of a reservation which has been confirmed by the payment of deposit will be admissible only if it is formulated by E-mail or mail.

Attention for stays of one night, the entire stay is charged before the arrival of the customer and not refundable.


After having entered the hotelier and in the absence of a satisfactory answer within one month, the client can refer the matter to the Mediator of Tourism and Travel, whose details and referral methods are available on his website: www.mtv.travel.

The mediator: Jean-Pierre TEYSSIER- info@mtv.travel/

Rooms are available from 4 pm on the day of arrival.
Rooms must be vacated no later than 11 am on the day of departure.
Late check-out, when possible and upon request, is charged at 50% of the room rate until 17:00 and at 100% of the room rate after this time.

The chalets are at your disposal from 5 pm on the day of arrival.
Cottages must be vacated no later than 10 am on the day of departure.
Departures beyond this time are not permitted.

For late arrivals: after 21:00, it is essential to inform the hotel.

Benefits not consumed during the stay are not subject to any reduction or refund.

We accept credit cards VISA & MASTERCARD. We no longer accept checks.